Useful Documents

What paperwork do I need to complete before commencing an assignment through Red?

As a temporary member of staff it is essential that you are familiar with and have completed the following documents as appropriate:

Please click the following links to download a form

Temporary Timesheet

Holiday Request Form

Next of Kin details

P46


As a non-UK or EEC national, what proof of eligibility to work do I need to bring in to your office?

Please click this link for further details: www.ukba.homeoffice.gov.uk


Pay Arrangements

You will be paid weekly in arrears every Friday. Payment will be made by BACS transfer based on the information provided by you. Before commencing employment you will be given a timesheet to complete. This will detail the hours that you have worked each day and those hours are totalled giving us your weekly hours to be paid. Timesheets will only be accepted by Red if they are signed and dated by you and the specified hiring manager.

Timesheets must be received at our Finance department by 10.00am on the following Monday. This is imperative to ensure that the hours are inputted onto the payroll system for timely pay the following week. It is your responsibility (not the client’s) to ensure that your timesheet has been received by Red, therefore we recommend that you call the office to confirm receipt.

 
Tax Queries

Before you start working for Red, we will require your P45 which your previous employer should have given you. If you don’t have a P45 from a past employer, please ask Red for a P46 or download one from the following link:

P46 Form

By having one or the other of these forms, Red will ensure that you are paid using the correct tax code for you.

If you have any queries about your income tax, please either speak to the Red Finance department on 02920 414891 or contact the Inland Revenue which looks after the PAYE taxation for all red recruitment temporary workers at:

HM Revenue & Customs
Telephone Number: 0845 3003949

Please quote the red recruitment tax reference number 948/KA14227 and your National Insurance Number in all correspondence.

 
Holidays

As an Agency Worker, you are entitled to paid annual leave according to the statutory minimum as provided by Working Time Regulations. The current statutory entitlement to paid annual leave under these regulations is 5.6 weeks (28 days). 

Entitlement to payment for leave accrues in proportion to the amount of time worked by the Agency Worker on Assignment during the Leave Year.   Your Leave Year begins on whichever date you commenced your existing assignment with Red. Under the Working Time Regulations 1998, none of this leave can be carried over into any subsequent leave year and so please ensure that you take all of your leave in the appropriate year. 

Under the Agency Workers Regulations, on completion of the Qualifying Period, the Agency Worker may be entitled to paid and/or unpaid annual leave in addtion to the Agency Worker's entitlement to paid annual leave under Working Time Regulations.

If you want to find out how much holiday you have accrued, please contact Red’s Finance department on 02920 414891.

If your assignment finishes for any reason, all unpaid accrued holiday will automatically be paid to you in your final wages.

To request holiday, please complete a "Holiday Request  Form"  and give it to your consultant at Red. Please ensure that you give your consultant a minimum of 2 weeks’ notice for any holiday time that you wish to take.  This is very important as this is the minimum notice that we guarantee our clients.

Click the link below to download a Holiday Request Form:

Holiday Request

 
Absence Reporting

If you cannot attend work due to illness, please let a member of the red recruitment team know at least 30 minutes prior to your normal start time.  Temporary staff should be prepared to telephone stating why he/she cannot attend work and how long he/she thinks the absence will last.

Lateness Reporting

If you feel for any reason that you are likely to be late for work, please let a member of the red recruitment team know at least 30 minutes prior to your normal start time. Temporary staff should be prepared to telephone stating why he/she is likely to be late and when he/she think they will be in. Persistent lateness may eventually lead to termination of your assignment.

Dental/Medical Appointments

All temporary staff will be required to ensure that any dental or medical appointments are made where feasible outside of shift hours. In case of emergency, please discuss with your consultant at red recruitment who will liaise with the client on your behalf.

 Useful Contact details

Our office contact details can be found by clicking here.

Cardiff Office - 02920 414991

Bristol Office - 0117 3177700

Finance - 02920 414891

 

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Client testimonials

Griffin Mill

Over the last 5 years we have used Red Recruitment on a number of occasions both to fill existing vacancies and also when new positions have been created.

Our account manager, Katie has always been prompt, professional and in tune with our specific needs always ensuring the candidates put forward match the culture of the business.

Furthermore Red has supported our community initiative, ‘Outstanding Student of the Year’ ...

The Welsh Contact Centre Forum

“Red Recruitment has supported the Welsh Contact Centre Forum since they set up back in 2001 and this year we are delighted to hear that they are celebrating their 10th anniversary.

As one of the leading specialists in contact centre recruitment, red have forged a strong network of contacts within the industry and are currently working with some of the key companies within the marketplace.

In recognition of both their...

Burges Salmon LLP

Having worked with Red for the last ten years, their ability to fulfil my requirements quickly and efficiently, and always in a professional manner, remains unquestioned. I can confidently leave my recruitment in their hands without any concerns over the quality of the results.

Julie Smith Personnel
Operations Manager – Burges Salmon LLP

Hamptons International

Hamptons’ relationship in Bristol with Red stretches back most of the ten years since Red set up and they have delivered excellent candidates for us at every level over this period. I have always found their consultants to be incredibly professional and brandishing a very creditable candidate portfolio. It has always seemed to me that Red’s experience and ambition is mirrored in that of their candidates. I look forward to working with the Red t...

Motability

Red are always extremely professional and trustworthy. They are very proactive about working with their clients, ensuring the right calibre candidate is presented through the best solutions.
This is particularly key for Motability Operations' environment, as we pride ourselves on providing an excellent customer service at all times, as supported by the recent Times Top 50 accolades.
We are proud of our high levels of service and conti...

Ethicall

At Ethicall we have been using Red Recruitment as our preferred supplier for charity fundraisers since our inception in 2007.  In recognition of their hardwork and effective delivery they were awarded Managing agenct status back in 2010 which resulted in them being responsible for managing the entire recruitment process including all second tier relationships, payroll and absence/attendance levels for all of the temporary staff.   The team at R...

 
 
 

 

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